Privacy Policy

Effective Date: October 1, 2024

ThreeSixty 360 ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us through our app. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following types of information to provide better services to our users:

1.1 Personal Information

- Account Information: When you create an account, we may collect your name, email address, phone number, date of birth.

- Profile Information: This may include any preferences, fitness goals, or other personal details you provide.

1.2 Usage Information

- App Activity: We collect information on how you use our app, including class bookings, instructor appointments, and your browsing habits within the app (e.g., checking the gym menu or reading articles).

1.3 Device Information

- Device Details: We may collect details like your device model, operating system, and unique device identifiers for app optimization and troubleshooting.

2. How We Use Your Information

We use your information to:

• Provide and improve the services offered by the app (e.g., allowing you to book classes or subscribe to plans).
• Process transactions and manage your account.
• Send you notifications and updates about your bookings or subscriptions.
• Offer personalized recommendations, content, and promotions based on your usage.
• Improve app performance and user experience.

3. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

• With Service Providers: We may share your information with trusted third-party providers who assist in operating our app (e.g., payment processors). These providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.
• For Legal Reasons: If required by law or to protect the rights, property, or safety of our users or others, we may disclose your information.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. You may request that we delete your information by contacting us at [Insert Contact Email].

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You may correct any inaccuracies in your information.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Withdrawal of Consent: You may withdraw consent to the collection and processing of your data at any time.

To exercise any of these rights, please contact us at info@threesixty.fit.

7. Third-Party Links

Our app may contain links to third-party websites or services (e.g., social media, fitness articles). This Privacy Policy does not apply to those services, and we recommend reviewing their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here, and the "Effective Date" will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@thresixty.fit

Address: Rue G87, Abidjan, Côte d’Ivoire

Phone: +2250720000026